Full time Office Assistant
Kathleen Blanchard
Full time Office Assistant
Full Time • Kathleen Blanchard
About the Role:
HONEST PLUMBING AZ LLC is looking for a motivated and organized Full Time Office Assistant to join our growing team in Mesa, AZ! This is a fantastic opportunity to be the backbone of a busy plumbing operation, keeping things running smoothly behind the scenes. If you thrive in a fast-paced environment and love keeping things organized, we want to hear from you!
Responsibilities:
- Answer and direct incoming phone calls, emails, and customer inquiries in a professional manner
- Schedule and coordinate service appointments, dispatching technicians as needed
- Maintain and update customer records, job files, and office databases
- Process invoices, payments, and assist with basic bookkeeping tasks
- Support management with administrative tasks, reporting, and correspondence
- Order and track office and field supplies inventory
- Serve as the first point of contact for customers, ensuring a positive experience
Requirements:
- Prior experience in an administrative, receptionist, or office assistant role preferred
- Strong communication and customer service skills, both written and verbal
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or similar software
- Ability to multitask, prioritize, and stay organized in a fast-paced environment
- Experience with scheduling or dispatching software is a plus
- Reliable, punctual, and detail-oriented with a positive attitude
- High school diploma or equivalent required
- Housecall Pro, Appfolio and Service Channel is a plus
About Us:
HONEST PLUMBING AZ LLC is a trusted plumbing company proudly serving the Mesa, AZ community with integrity, quality workmanship, and transparent pricing. Our customers choose us because we deliver on our promise of honest, reliable service every time. Our team enjoys a supportive work environment where every employee is valued and plays a key role in our continued success.
Who We Are
Family owned business. Established in 2022 with Ralph Blanchard who has 30+ years of plumbing experience and knowledge. Who has developed a team of respectful and professional technicians that take pride in exceeding all plumbing needs.
Our Oath
To provide Honest Answers with our industry leading video inspection services. Free estimates, for all work. The ability to provide Honest Solutions based off of our video inspection or a provided video inspection and/or report. We take pride in providing Honest Prices for all plumbing needs, whether they are large or small.
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